Knowledge Management in the Intelligence Enterprise
This system-level resource specifically applies knowledge management principles, practices and technologies to the intelligence domain. Designed for those responsible for the management of an intelligence enterprise operation and its delivery of reliable intelligence to key decision-makers, the text describes the essential principles of intelligence, from collection, processing and analysis to dissemination, for both national intelligence and business applications. The author aims to provide a balanced treatment of the organizational and architectural components of knowledge management, offering an understanding of the system infrastructure, tools and technologies necessary to implement the intelligence enterprise. He explores real-world applications and presents a detailed example of competitive intelligence unit design. Including over 80 illustrations, the volume offers a practical description of enterprise architecture design methodology, and covers the full range of national, military, business and competitive intelligence.
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2 The Intelligence Enterprise 29
3 Knowledge Management Processes 55
4 The KnowledgeBased Intelligence Organization 107
5 Principles of Intelligence Analysis and Synthesis 159
6 The Practice of Intelligence Analysis and Synthesis 195
7 Knowledge Internalization and Externalization 241
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abstract accessed on-line all-source alternative analysis-synthesis applications architecture assessment automated behavior business intelligence Chapter cognitive collaboration collaborative intelligence collection communities Competitive Intelligence competitor complex components computing create creation data fusion data mining databases deception decision defined described detection domain dynamic enable enterprise architecture evaluation evidence explicit knowledge Figure focus functions gence global human HUMINT hypotheses identify imagery IMINT implementation induction inference inferential integration intelligence analysis intelligence consumers intelligence cycle intelligence enterprise intelligence organizations intelligence products interaction internal knowledge base Knowledge Management learning logic MASINT measures mental models methods military objects operations organizational patterns performance perspective portal problem reasoning refinement relationships reports requires retrieval sensemaking sensors shared SIGINT simulation situation sources strategic structure synthesis Table tacit knowledge target technologies templates threats tion understanding users Washington D.C. workflow