Behavioral Operations ManagementBehavioral Operations Management investigates new developments around behavioral components -- "people issues"--In operations management (OM). While these "people issues" are not new, OM has not dealt with them in a serious or consistent manner until the last 10 years or so. What is new is the emergence of a set of methods and structured areas of study that allow researchers to study these issues within the OM paradigm. The authors provide a definition of Behavioral OM and survey a number of relevant behavioral issues and their applications to the existing OM research. Finally, the authors propose that culture studies in OM may represent a promising direction of future behavioral OM research |
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Allais paradox altruistic Ambiguity and complexity ambiguity aversion analysis aspect behavioral economics Behavioral Operations Management bias Bolton bounded rationality Boyd and Richerson bullwhip effect C. H. Loch Camerer choice cognitive competition contracts cooperation Cosmides cultural decision theory decision-making developed discussed emotional algorithms empirical tests employees endowment effect environment evidence evolution evolutionary psychology example expected utility theory experiments fair process field free-riding future group identity human behavior hyperbolic discounting imitation incentives individual decision biases influence INSEAD intuition Journal of Economics Kahneman Katok loss aversion lottery Management Science manufacturing mathematical models newsvendor nomic normative observed optimal organization Organizational Behavior outcome payoffs performance player population private benefit probability procedure production profit prospect theory Rabin rational reciprocity regret relationships relevant role Section share social interactions social preferences sociology status strategy structure supply chain tion Tooby Tversky ultimatum game uncertainty University Press utility function