Perspectives on Business Modelling: Understanding and Changing Organisations

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Anders G. Nilsson, Christofer Tolis, Christer Nellborn
Springer Science & Business Media, Mar 21, 1999 - Business & Economics - 340 pages
How can established models and methods be employed for the understanding and change of organisations? One of the key issues presented in this book is bridging the communication gap between business leaders and IT experts in companies and public services. This is facilitated by combining different models for the development of corporate strategies, business processes and information support. The leading idea behind this book is to present different perspectives on business modelling, based on established theories and practical experiences. The book offers advanced knowledge and relevant information on the key issues in business modelling for today`s organisations.

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Contents

Perspectives on Business Modelling Understanding and Changing Organisations
1
Development on Different Levels
11
Process Ownership in a Rapid Growth Situation The Ericsson Radio Case
13
A Monopoly Facing Competition Sweden Posts Exploration of Processes and Descriptions
35
Process Management in Public Administration The Social Insurance Office Case
67
Business Modelling in a Historical Perspective Experiences from Statistics Sweden
93
Business Process Development and Information Technology in Small and Mediumsized Companies
117
Exploration of Different Points of View
131
PrincipalAgent and Transaction Cost Theories in Business Modelling
181
Business and Systems Development Opportunities for an Integrated WayofWorking
197
Description of Different Aspects
215
The Business Developers Toolbox Chains and Alliances between Established Methods
217
Improving the Quality of Requirements Specifications by Enterprise Modelling
243
On Why to Model What and How Concepts and Architecture for Change
269
Business Modellers Checklist Dos and Donts in Handson Practice
305
Index
325

Facilitating Understanding and Change The Role of Business Models in Development Work
133
Lessons Learned from Applying Business Modelling Exploring Opportunities and Avoiding Pitfalls
151
Business Process Models Revised Challenging the Physical Metaphor
165
Business Modelling Research Consortium
333
About the Authors
335
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