Intelligent Decision Support Systems in Agent-mediated EnvironmentsGloria E. Phillips-Wren, L. C. Jain Research has shown that harassed decision makers in decision support technologies for real-time and uncertain decision problems, often ignore crucial information, use inefficient strategies, and generate fewer alternatives. Examples of such problems are such as medical emergencies, traffic flow and military applications. Despite significant research on decision making support, researchers are limited by a narrow understanding of the most effectual methods to support decision-making in real-time and stressful situations. These decision problems often require up-to-the-minute information, dynamic response and conflict resolution. Intelligent software agents offer one approach to operationalizing a decision making support system in these circumstances by providing an environment that can adapt to speed and change. While there are no agreed upon criteria for determining whether a program is a software agent, in general, agents act on behalf of someone. Thus, an agent is a software package that carries out tasks for others autonomously, with the others being human users, business processes, workflows or applications.Broadly stated, to achieve common goals, agents need to communicate, coordinate and cooperate with both the human user and other agents. This book is concerned with intelligent agents that are embedded in decision support systems and used to mediate the decision making process. |
Contents
Automating Group Meeting Facilitation 377 | 37 |
Enterprise Knowledge Management Using Knowledge Orchestration | 71 |
The Design of Dynamic JustinTime Agent Technology through Simulation | 91 |
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Common terms and phrases
action agent communication Agent Communication Languages Agent i's Agent_1 agent-based algorithm applications Artificial Intelligence autonomous bidder agent bidding buyer C2IEDM capabilities certainty module Collaborative Command and Control components Conceptual Interoperability context Coordinating Agent CyberCollaboratory database Decision Support Systems defined developed distributed DoDAF domain dynamic Emergency Operations Bureau English auction environment example facilitator Figure FIPA function GDSS goal group decision group meetings group members Idea Organization IJDSS implementation information model input intelligent agents intelligent software agents interaction interface interoperability knowledge base knowledge management KQML layer locution MASVM means meeting flavor method multi-agent systems Nash Equilibrium ontology participants peer-to-peer peers predefined Price problem protocol representation requirements risk module seller semantic semantic Web service service-oriented architecture Sheriff Station simulation specific strategies system architecture tasks TEGRID utility Vendor Web Ontology Language