Supply Chain Excellence: A Handbook for Dramatic Improvement Using the SCOR Model

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American Management Association, 2012 - Business & Economics - 284 pages

To keep your sales, manufacturing, distribution, and inventory moving in perfect synchronization, you need a flawless, repeatable supply chain improvement approach that maximizes process efficiency, eliminates dysfunction, and aligns disparate organizations--globally.

Supply Chain Excellence, ahead of the curve in its original edition, again breaks new ground with a highly compressed timeline for using the SCOR (Supply Chain Operations Reference) framework to plan and execute supply chain improvement. In addition to the value chain processes of DCOR and CCOR, the book is now adapted for use in an SAP environment, in global enterprises, and by small businesses.

Featuring examples and experience from roughly 100 projects, the completely updated third edition refines the use of the scorecard for better process analysis; extends the approach to encompass implementation and strategy; and quantifies the financial value of supply chain improvement to demonstrate its importance in achieving lasting competitive advantage.

 

Contents

Introduction
1
Chapter 1 The Supply Chain Operations Reference Model
9
Build Organizational Support for Supply Chain Improvement
17
Define Project Scope
37
Analyze Performance
55
Data Benchmarks and Competitive Requirements
73
Scorecards and Gap Analysis
87
Defect Analysis
95
From Portfolio Development to Implementation
145
Initiate Implementation
149
The Staple Yourself Interview and SCOR Level 3 Process Diagram
163
Solution Design
179
Level 4 Process Development and the Storyboard
191
Configure Solution Test Pilot Refine and Roll Out
219
Supply Chain Strategy
229
Chapter 19 Extend to the Greater Value Chain
239

Develop the Project Portfolio
107
Refine the Project Portfolio
119
Opportunity Analysis
129
Lay Groundwork to Implement Projects
137
Fowlers Inc Supply Chain Excellence Project Charter
261
Index
273
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