... injecting competition into service delivery," and "meeting the needs of the customer, not of the bureaucracy."3 Osborne and Gaebler argue that governments should give decisionmaking power back to the citizens: "What Americans do hunger for is more... Urbanisation: Planning - Page 50by Derik Gelderblom, P. C. Kok - 1994 - 334 pagesFull view - About this book
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...we see pages of names we do not know and contests for offices we know nothing about. What Americans do hunger for is more control over matters that directly...neighborhood watches, or in community organizations. It is precisely here that participatory democracy is becoming real within American governments. In... | |
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...Gaebler argue that governments should give decisionmaking power back to the citizens: "What Americans do hunger for is more control over matters that directly...children's schools, the developers who want to change their neighborhood."4 Osborne and Gaebler stress the importance of customer choice and specifically call... | |
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