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ability achievement motivation action activities approach Approach-avoidance conflict assigned attitudes believe boss career characteristics chronemics communication concern conflict creativity decisions Delegation desired develop DISCUSSION effective effective listening effort employee's environment ethical evaluation expectations factors feedback Figure frustration group members group norms Groupthink human behavior human relations important improve increase individual individual's influence interpersonal relations involves job enrichment kinesics leader levels listening major managerial managers and employees Marla Adams ment needs nonverbal communication organization Organizational Behavior organizational climate organizational objectives Paralanguage participation perceived perception performance personnel position problems procedures productivity programs promotion Proxemics psychological psychological contract relationships responsibility result rewards role Role conflict satisfaction satisfy SELF-ASSESSMENT self-fulfilling prophecy situation skills social specific status store manager stress stress management supervisor symbols tasks Theory Theory X tion understand union usually values workers